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State Authorization and Distance Learning Student Complaint Policy

State Authorization

The U.S. Department of Education regulation 600.9(c) State Authorization requires that if an institution is offering distance education in a state where it is not physically located, the institution must meet individual state requirements for offering distance or correspondence education within that state. Davidson-Davie Community College is participating in NC-SARA, National Council for State Authorization Reciprocity Agreement. As a result, Davidson-Davie Community College is authorized to offer distance education courses in states that are also participating in NCSARA. Depending on the outcome of further discussion regarding this regulation, Davidson-Davie could notify students residing in particular states that they are not eligible to register for distance education courses.

Student Complaints

In compliance with §668.43 (b) Institutional Information, Davidson-Davie Community College is required to provide current and prospective students with information for filing complaints.

Davidson-Davie strives to resolve complaints in a fair and timely manner.  Students residing outside of the State of North Carolina while attending Davidson-Davie who desire to resolve a complaint should first refer to Davidson-Davie’s General Complaint Policy.

If you have any questions about the complaint process, please contact:

Dr. Rhonda Coats, Vice President, Student Affairs
P.O. Box 1287
Lexington, NC 27293
Telephone: 336.249.8186, ext. 6711
Email: rhonda_coats@davidsonccc.edu

NC Post-Secondary Education Complaint Process

A student may file a complaint with the North Carolina Post-Secondary Education Complaints unit. First review the NC Post-Secondary Student Complaint Policy (pdf).  Then submit their complaint using the NC Post-Secondary Education Student Complaint Online Form.

For more information contact:

North Carolina Post-Secondary Education Complaints
910 Raleigh Road, Chapel Hill, NC 27514
Telephone:  919.962.4558
Email: studentcomplaint@northcarolina.edu
Website: https://www.northcarolina.edu/post-secondary-education-complaints/

SACSCOC Student Complaint Process

Students may also file a complaint with Davidson-Davie Community College’s accrediting agency, Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), to award associate degrees. Complete information about the SACSCOC process is at Complaint Procedures Against the Commission or its Accredited Institutions (PDF)

President, Southern Association of Colleges and Schools Commission on Colleges
1866 Southern LaneDecatur, Georgia 30033-4097
Telephone: 404-679-4500
Website: http://www.sacscoc.org

SARA-NC Complaint Process

Students may also file a complaint through SARA-NC. The North Carolina State Education Assistance Authority (NCSEAA) serves as the SARA portal entity for North Carolina with the responsibilities defined by the National Council for State Authorization Reciprocity Agreements (SARA). Students should follow the SARA-NC Complaint Process and use the SARA-NC Complaint Form (PDF). Submit the complaint to:

SARA North Carolina
North Carolina State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Telephone: (855) SARA-1-NC (727-2162)
Telephone:(919) 549-8614, ext. 4667
Website: www.saranc.org
Email: information@saranc.org

Find your home state’s complaint process.

Students may also file a complaint with their home state of residency.  Access the Student Complaint Information by State and Agency and the State Portal Entity Liaisons.

Professional Licensure Statement

Certain Davidson-Davie Community College programs prepare students to sit for applicable licensure and/or certification examinations in North Carolina. While Davidson-Davie Community College has been approved to participate in NC-SARA, it does not deal with professional licensing board approval for any courses or programs leading to professional licensure. If you are not a resident of North Carolina and you are taking a course or participating in a program leading to professional licensure, please reach out to the contact listed with each program area below.

Cancer Information Management

Heather Watson
Faculty/Program Director, Health Information Technology/Cancer Information Technology
336.249.8186 ext. 6310

Cancer Information Technology Licensure Disclosure


Jocelin Marshburn
Cosmetic Arts Program Specialist
336.249.8186 ext. 6776

Cosmetology Licensure Disclosure

Criminal Justice

Ronnie Phillips
Program Director, Basic Law Enforcement
336.249.8186 ext. 6330

Basic Law Enforcement Training Licensure Disclosure

Early Childhood Education

Sharon Carter
Professor, Early Childhood Education
336,249.8186 ext. 6127

Early Childhood Education Licensure Disclosure

Effective Teacher Training

Rhonda Winters
Program Coordinator, Workforce Development and Continuing Education
336.249.8186 ext. 6740

Effective Teacher Training Licensure Disclosure

Emergency Medical Services

Hank Stowe
Program Director, Emergency Medical Services
336.249.8186 ext. 4788

Emergency Medical Services Licensure Disclosure


Lauren Piercy
Faculty, Esthetics
336.249.8186 ext. 6251

Esthetics Licensure Disclosure

Nurse Aide

Marsha Roddenberry
Faculty/Program Director, Nurse Aide
336.249.8186 ext. 6404

Nurse Aide Licensure Disclosure
Geriatric Aide Licensure Disclosure


Melissa Casey
Interim Director of Nursing & Faculty, Practical Nurse Education
336.249.8186 ext. 6235

Associate Degree Nursing Licensure Disclosure
Practical Nursing Licensure Disclosure

Nursing Assistant 

Lorrie Varner
Program Director, Workforce Development and Continuing Education
336.249.8186 ext. 4560

Nursing Assistant Licensure Disclosure
Medication Aide Licensure Disclosure

Therapeutic Massage

Tiffany Hemrick
Faculty, Therapeutic Massage
336.249.8186 ext. 6753

Therapeutic Massage Licensure Disclosure

Although we strive to connect you with the best information possible, Davidson-Davie Community College cannot confirm whether a particular program meets requirements for professional licensure and/or certification outside of the State of North Carolina.Davidson-Davie